Payment & Shipping Options
Payment and Shipping Options
At E3 Life we offer a FLAT rate of R70 for shipping nationwide..... even better, it is FREE if you spend R500 or more.
Below are few pointers:
- Only once the payment has cleared and is shown in our account, delivery will be arranged.
- Delivery will be arranged for the following day after payment was cleared. For special circumstances, please contact us and we can look at options to assist you, but it will be on a case to case basis.
- The standard delivery will be 2 to 4 days, from when payment is cleared. We will do our best to ensure it will be after 2 days.
- Deliveries /Collections are arranged from Monday to Friday and excludes Public Holidays (normal working days)
- No shipping to postal addresses.
- Somebody needs to sign for the parcel at the the shipping address.
Examples:
Scenario 1: Payment is received and cleared before on Wednesday. Delivery will be arranged on Thursday (the next day) and you should receive your product any day from Friday or the next week.
Scenario 2: Payment is received and cleared on Thursday. Delivery will be arranged on Friday (the next day) and you should receive your package the following week.
Scenario 3: If payment is received and cleared on a Friday or over the weekend, the delivery will only be arranged on the Monday (given Monday is not a Public holiday) and you should receive your package 2 to 4 days from then, depending on your delivery address.
As mentioned above, please contact us if a delivery is urgent and we will see how we can assist you. If deliveries take longer than mentioned above, we will reach out to you via SMS or Email and keep you updated.
Please make sure that you have entered the right address and mobile number to receive updates.
FINAL NOTE:
We are an online store and do not offer walk-in purchases. We are regularly at various events, where you can come and visit us to see and feel the products before placing an order. Please look at our EVENTS calendar to see when we will be at a place near you.
You are welcome to make an appointment to come to our office in Noordheuwel, but BY APPOINTMENT only.